Shipping & Returns
Shipping Information
Domestic Shipping (United States)
- •Standard Shipping: 5-7 business days - $8.95
- •Express Shipping: 2-3 business days - $15.95
- •Overnight Shipping: 1 business day - $29.95
- •Free Shipping: Available on orders over $150
International Shipping
We currently ship to select international destinations. Delivery times vary by location:
- •Canada: 7-14 business days - Starting at $19.95
- •Europe: 10-21 business days - Starting at $29.95
- •Rest of World: 14-28 business days - Starting at $39.95
Note: International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Processing Time
Most orders are processed and shipped within 1-2 business days. During peak seasons or for custom orders, processing may take up to 3-5 business days. You will receive a shipping confirmation email with tracking information once your order ships.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can also track your order status by logging into your account and viewing your order history.
Returns & Exchanges
30-Day Return Policy
We want you to love your OMRIYANE jewelry. If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unworn, and with all original packaging and tags attached.
How to Initiate a Return
- Contact us with your order number and reason for return
- We'll provide you with a prepaid return shipping label (for US orders)
- Pack your item securely in its original packaging
- Attach the return label and drop off at any USPS location
- Once we receive and inspect your return, we'll process your refund within 5-7 business days
Exchanges
Need a different size or style? We're happy to exchange your item within 30 days of delivery. Contact us to initiate an exchange, and we'll process it as quickly as possible. Exchange shipping is free for US customers.
Non-Returnable Items
The following items cannot be returned or exchanged:
- •Custom or personalized jewelry
- •Earrings (due to hygiene reasons)
- •Sale or clearance items
- •Items that show signs of wear or damage
International Returns
International customers are responsible for return shipping costs. We recommend using a tracked shipping service to ensure your return reaches us safely. Please contact us before shipping your return so we can provide instructions and our return address.
Gift Packaging
Every OMRIYANE piece arrives beautifully packaged in our signature gift box, ready for gifting. Our packaging includes:
- •Elegant jewelry box with OMRIYANE branding
- •Protective pouch for storage
- •Care card with instructions
- •Certificate of authenticity
Gift messages available at checkout—let us help you make someone's day special!
Have Questions?
Our customer service team is here to help with any shipping or return inquiries.
Contact Us